Shipping Policy
Last updated: January 10, 2026
1. Shipping areas
Barra Bars ships to:
- Belgium: All provinces
- European Union: Netherlands, Luxembourg, France and Germany.
Shipping outside the EU is currently not possible. Please contact us for specific questions about international shipping.
2. Shipping costs
Belgium:
- Standard shipping: €8
- Free shipping on orders over €100
European Union:
- Standard shipping: €16
- Free shipping on orders over €150
Shipping costs are automatically calculated at checkout based on your delivery address and the weight of your order.
3. Delivery times
Belgium:
- Processing time: 1-2 business days
- Delivery time: 2-4 business days after dispatch
- Total delivery time: 3-6 working days
European Union:
- Processing time: 1-2 business days
- Delivery time: 4-8 business days after shipment
- Total delivery time: 5-10 working days
Please note: These are approximate delivery times. Delays may occur due to carrier congestion, customs checks, or weather conditions. Barra Bars is not liable for delays beyond our control.
4. Order processing
Orders are processed on business days (Monday through Friday, excluding holidays).
Orders are processed the next business day. Orders placed over the weekend are processed on Monday.
5. Track & Trace
Once your order has been shipped, you will receive a shipping confirmation email with:
- A track & trace code
- Link to the carrier to track your shipment
- Estimated delivery date
You can track your shipment in real time via the carrier's website.
6. Shipping method
We work with reliable shipping partners such as:
- bpost (Belgium)
- DPD, DHL or UPS (EU)
The carrier is automatically selected based on your location and the size of your order.
7. Home delivery
Our products are delivered to the address you provided. Please ensure that:
- Someone is present to receive the delivery
- The address is correct and complete
- There is enough room for the packages (our bars are long!)
If you are not at home, the carrier will leave a message with instructions for another delivery attempt or collection.
8. Damaged shipment
Always check your package upon receipt. If the packaging is damaged:
- Take pictures of the damage
- Please note this on the carrier's receipt
- Please contact us within 48 hours at info@barrabars.com
We will then arrange a replacement or refund free of charge.
9. Wrong address
Please check your shipping address carefully at checkout. If you made a mistake:
- Contact us immediately
- If the order has not yet been shipped, we can adjust the address
- If the order has already been shipped, additional charges may apply for address changes.
10. Customs and import duties (outside Belgium)
For deliveries within the EU, no additional customs charges apply.
All prices on our website include VAT for EU countries.
11. Large or heavy orders
For large orders (multiple sets), delivery time may be longer. We will then contact you to arrange a suitable delivery time.
12. Questions about your shipment?
Do you have questions about your order or shipping? Please contact us:
Email: info@barrabars.com
Website: www.barrabars.com
We're happy to help! 📦